The Tennessee Credit Union
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Member StoriesTTCU Member Stories

We’re always listening. Every member makes us a stronger organization. We focus on your needs when you open an account and continue to help you achieve what matters most to you during your lifetime relationship with us. Read how TTCU is making a difference in our members’ lives.

Share Your StoryShare Your Story

I want everyone to know how happy I am with the Rivergate Branch staff. I appreciate their kindness and patience towards me and was so touched with the compassion received during my debit card compromise. 
Freda S., Rivergate Branch, February 2019

I have been with them for years and they continue to be top notch in customer service and are always willing to help me. I love the small company feel. They call me by name.
Denise G., Main Branch, December 2018

As a member since 1984, I can attest to the value of TTCU. My experience with all personnel indicates they are always professional, friendly, efficient, and accommodating. They almost seem like family.
Lana P., White Bridge Road Branch, March 2017

I absolutely love my relationship with the TTCU. Holly Lile is an exceptional relationship manager and has provided outstanding customer service and guidance since I began my membership. Her honesty, attention to detail, responsiveness and care for members is beyond excellent. Quite frankly I don't think I have ever had any banking relationship that has been so personal and caring. TTCU will continue to get all of my business!
Sherri N., Main Branch, March 2017

Cookeville branch is always welcoming and friendly. They offer to help and make suggestions of financial services when it is in my best interest! I enjoy doing business there!
Melanie W., Cookeville Branch, March 2017

TTCU has made me a believer in credit unions. I have been a member for over 13 years and have never regreted not being with a "regular" bank. Our financial needs are well taken care of and the member service is unsurpassed.
Karina S., Knoxville Branch, February 2017

I recommend our credit union to all of my friends, especially when talking about planning for retirement. I have dealt with Bethel Coleman, Financial Advisor, for several years and have been pleased with the service. Also, White Bridge Road branch staff are very knowledgeable answering questions and directing me to the appropriate person as needed.
Carman G., White Bridge Road Branch, February 2017

I enjoy having a savings account at TTCU. I started one for my son as well and he is now working and putting half of his earnings in his savings account each week. He enjoys being able to see his savings
increase regularly, and I appreciate that his youth account allows him to possibly win money if he is consistently saving.

Terrie L., Main Branch, November 2016

I worked in a maintenance setting for 45 years before retiring. You learn that when machines are working great, you don't mess with them. This machine (TTCU) is running great.
Ronnie R., Rivergate Branch, September 2016