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Account Services

Update your contact information
You may update your contact information by visiting your local branch or by logging in to Smart Branch and changing the information in the Preferences section.

View our Fee Schedule
Click here to view a copy of our Fee Schedule.

Wire Transfer information
You may complete a Wire Transfer at your local branch or download Wire Transfer Request

Report a Lost or Stolen Debit or Credit Card

Please call (800) 449-7728 to report a lost or stolen debit or credit card.  You may also order a new card.

Place a Stop Payment on your account
You may order a Stop Payment online in Smart Branch or by visiting your local branch.

Safe Deposit Boxes
These boxes are available at our Main Branch, Rivergate Branch, Johnson City (Sunset) Branch, and Cool Springs Branch.

Notary Service
Free notary service is available to members at all our branches.

Express Call
Access account information from any touchtone phone.  See Menu of Prompts