Mobile & Online Banking Services
It’s like having a TTCU Branch Available Anytime, Anywhere!
Mobile Banking can make your life easier. You have the control to bank virtually anywhere, anytime. And best of all, TTCU mobile banking access is FREE. Get instant access to your accounts with the tap-and-go convenience of our new fast and secure Mobile Banking App!
Download the new TTCU Mobile Banking App by clicking on the link for your mobile device. Or search for "TheTennCU" in Google Play, or "The Tennessee CU" in the Apple/iTunes App Store or Amazon. Install. Then delete the old TTCU app from your device.
If you are an existing mobile app user, you will need to delete/uninstall the old TTCU app from your phone after downloading the new one. The old app will be disabled on May 31, 2017. In order to provide better service to our members, TTCU switched to a new mobile app provider, Fiserv. That is why you must install a new version rather than simply updating the existing app.
Enhanced Mobile App Features and Functionality – All with a Single Sign-on!
• View balances without logging into the app with the Instant Balance feature.
• See all your account balances and transactions at a glance.
• Securely transfer money between accounts.
• Pay and keep track of bills
• Send, receive or request money from a person using Popmoney.
• Deposit checks remotely with Mobile Remote Deposit.
• Find the nearest TTCU Branch, ATM or CO-OP Shared Branch wherever you are.
Mobile Banking Quick Reference Guide
Instant Balance Guide Reference Guide
Important Account Access for First-Time Mobile App Users
Prior to downloading the new app, you must enroll in Online Banking to establish account access – click here. Once logged in to Online Banking, click on Access Accounts, then Mobile Banking Maintenance to activate your mobile devices and customize your mobile banking experience.
NOTE: Standard text messaging and data rates apply for Mobile Banking Services. Please contact your mobile carrier for details. Mobile Banking Terms & Conditions
Mobile Remote Deposit
Mobile deposit is available through your TTCU Mobile Banking App! It’s never been easier to deposit a check on the go! Quickly and easily deposit checks to your TTCU accounts with just a snap of a photo.
Endorse the back of your check with one of these options:
Option 1: “For deposit only, RDC”
Option 2: Your full signature, “RDC”
TTCU may have to reject your check if it does not contain the specific endorsement noted above. This step is intended to help minimize your exposure to risk and the impact of any fraud. Thank you for your cooperation.
Mobile Deposit Quick Reference Guide
Frequently Asked Questions about Remote Deposit
Mobile deposit limits are:
Maximum daily deposit items: 5
Maximum daily aggregate amount: $5,000
Mobile Remote Deposits received ON OR BEFORE 2 PM Central Time on a business day when TTCU is open will generally post to your account on the SAME DAY after 3 PM. Mobile Remote Deposits received AFTER 2 PM Central Time on a business day when TTCU is open will generally post to your account the NEXT BUSINESS DAY after 3 PM. Mobile Remote Deposits made on a WEEKEND (Saturday or Sunday) or on a HOLIDAY when TTCU is closed will generally post to your account WITHIN 2 BUSINESS DAYS after 3 PM.
To use Mobile Deposit, members must:
- be at least 18 years of age,
- have an active TTCU account open for at least 60 days
- have no history of returned deposit items
- have a valid email address
- be a current user of TTCU's mobile app
*Standard text messaging and data rates apply for Mobile Banking Services. Please contact your mobile carrier for details.
You can use your TTCU credit card and debit card with Apple Pay, Android Pay and Samsung Pay. Apple Pay, Samsung Pay and Android Pay are safe, easy to use and accepted in millions of stores across the country. Click here for more information. Standard text messaging and data rates apply for Mobile Banking Services. Please contact your mobile carrier for details.
Life becomes more convenient with TTCU’s Online Banking. You truly have a personal branch right at your fingertips 24/7. Manage all your TTCU accounts in one convenient, secure online destination. You can view account balances, transfer money, pay bills, customize mobile and text banking, sign up for eStatements, set up account alerts, and more. And your online information and activity is always protected by the latest in encryption technology. Online banking is provided to TTCU members at no extra charge. Click here to sign up or log in to Online Banking now.
Online & Mobile Bill Payment
Online Bill Payment enables you to pay an unlimited number of bills in just a few clicks. You can even set your bills to pay themselves automatically. Online Bill Payment is provided to all TTCU members at no extra charge. You must have a checking account to use Bill Pay. Bill Pay sends payments electronically whenever possible. If the company or person cannot receive electronic payments, Bill Pay prints a check and sends it to the billing address. You can pay anyone in the U.S. that you would normally pay by check or automatic debit, even if you do not receive bills from the company or person you want to pay.
Once you are set up for Bill Payment in Online Banking, you can use the TTCU mobile banking app to pay bills simply and conveniently. In addition, Popmoney (or Person-to-Person payments) is also available in our mobile banking app. Use Popmoney to pay any U.S. resident with an email address or a mobile phone number. You must first enroll in Online Bill Pay to access the bill payment and Popmoney features in our Mobile App.
Mobile Bill Payment Quick Reference Guide
Mobile Popmoney Quick Reference Guide
eStatements are free electronic versions of your account statement, accessible within your secure, password-protected online banking account. With eStatements you can choose to view the information at your convenience or you can download and save to your computer. It is easy, safe and free. We send an email notifying you that your statement is ready to view. To sign up, log on to Online Banking, under Your Preference, select eStatement Selection and follow the instructions to begin receiving eStatements. Learn more.
Express Call – Telephone Banking
Get account information and make transactions anytime with your personal identification number (PIN) and a touch-tone phone. Simply call the Express Call number 615-242-6232 or 800-338-1904, listen to the instructions and key in the codes. Click here for an Express Call Menu. Check your balances, make transfers, get account histories, verify loan transactions and more. This service is free and available 24/7.