The Tennessee Credit Union
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Online Bill Pay will be down September 13-23

In the upcoming weeks, TTCU Members will be receiving a booklet outlining the new Features and Benefits of our Core Conversion and Digital Banking Experience. This booklet will also be available on our website at ttcu.org.

To better serve you, we will be upgrading our Bill Pay Feature in our Online Banking and Mobile App during the Conversion. This means that Bill Pay will be unavailable between September 13-23. Members will need to pay bills early if possible or after the conversion date. We recommend that you look ahead regarding any financial matters and take care of any business before the close of business Friday, September 13.

For assistance with getting your Bill Payments scheduled, please call our Member Contact Center at 800-622-2535. We cannot wait to show you what we have been working on. Thank you for your patience while we are Gearing Up for Greatness!


Coming Soon: New Re-Designed TTCU Debit Cards!

All debit cards and ATM cards will arrive in the weeks leading up to September 23. It is very important we have your current mailing address, so you can receive your new debit card in a timely manner.

You can activate your new debit card beginning September 23. Make sure to follow the instructions included with the mailer to successfully activate your card.

Your new debit card will include an all-new card design, matte finish, and a new debit card number. But your PIN will remain the same.

If you have any questions about these upcoming changes, please call us at 800-622-2535.


OLB

In the upcoming weeks, TTCU will be performing a Core Conversion which will enhance your Digital Banking Experience! 

To better serve you, we are upgrading our Online Banking and Mobile App during the Conversion. In order to securely and completely transfer to our new system, we will be performing continuous maintenance to our online and mobile banking from the close of business on 9/20 through the open of business on 9/23. 

There will be no access to Online and Mobile Banking beginning Friday (9/20) 6:00 PM CST through Monday (9/23) 7:30 AM CST. 

If you have any questions, please contact Member Services at 800-622-2535. Our staff is well prepared and ready to answer any questions you may have about the conversion. We cannot wait to show you what we have been working on. Thank you for your patience while we are Gearing Up for Greatness!


Useful Links

For information on how to ensure a smooth transition of your data in Quicken, please refer to our Quicken Conversion Guide.