We are proud and honored to announce
that we have once again been chosen as a recipient of
the Seal of Satisfaction.
This award is presented annually by Services Select* to companies in our community that uncompromisingly exhibit only the highest standard of business excellence and customer satisfaction.
The Seal of Satisfaction takes the guess work out of choosing a professional services company.
• When you see the Seal of Satisfaction, you know that the executives and employees of that company have made a true commitment to providing its members/customers the highest level of service.
• An independent research firm conducts the nomination process with Nashville area consumers who are asked to nominate businesses in 36 different categories that they feel exhibit quality customer service and excellence in their field. An initial evaluation is conducted in the areas of ethics, policies and procedures, documentation of issues, follow-up/resolution of issues, financial standing, and employee training, to name a few. Our CEO, Michael Martin was also interviewed as part of the evaluation process. We are the only credit union to receive this honor for 2014.
* Go to www.servicesselect.com for more details and a list of winners in other categories